Questions Before You Join?

Here are answers to common questions providers ask. Still have something specific? Ask us below.

No — creating a listing and joining is free. We offer optional lead packages and premium placement plans; details are available in your dashboard or during onboarding.
Yes — you can pause or cancel paid plans from your account settings. Leads already purchased remain yours to manage.
Lead timing depends on your service area and demand. Many providers see leads within 24–72 hours after completing their profile and verifying their service area.
Leads are screened through homeowner-provided information and automated checks. High-risk leads are flagged for manual review to protect providers.
Homeowners see your company name, service types, average response time, photos, basic profile details, and reviews you've approved.
Yes — our support team helps mediate disputes and provides guidance on payment or scheduling issues. See support center for full process.